Frequently Asked Questions

Yes — operates under a valid gambling license from a recognized gaming authority. All betting operations are regularly audited for fairness and compliance with local regulations. You can verify our license details on the regulator's official website using the license number shown in our footer.

Verification requires a government-issued photo ID (passport, national ID, or driver's license), proof of address dated within the last three months (utility bill or bank statement), and if depositing by card, a photo of the card's front showing only the first six and last four digits. The process typically completes within 24-48 hours.

You can set daily, weekly, or monthly deposit limits, configure session time reminders, or self-exclude for a specified period ranging from 24 hours to five years. These controls are available in your account settings under 'Responsible Gaming' and take effect immediately upon confirmation.

Bets are voided when a match is postponed, cancelled, or abandoned before completing the required playing time and is not resumed within the scheduled match day. In such cases, the stake is returned to your account in full. If a match kicks off but the league officially reschedules it, bets remain valid unless the match does not resume within 36 hours.

Withdrawals can be made via Visa, Mastercard, Skrill, Neteller, ecoPayz, or direct bank transfer. E-wallet withdrawals process within 24 hours, while card and bank transfers take 3-7 business days. All first withdrawals require account verification, which can delay processing by up to 48 hours.

Double chance lets you cover two of the three possible outcomes in a match — Home win or draw (1X), Away win or draw (X2), or either team winning (12). The odds are lower than a single match result bet because you have a higher probability of winning, but your stake is placed in full on your chosen combination.